I went shopping at Shoppers Drug Mart for some face cream to replace the Avon product that they don't make anymore. I spent at least an hour reading ingredients and working with the temp cosmetic girl to find just the right product. Once I found the one I wanted, I took everything to the cashier and attempted to pay. I swiped my card once and the display read, 'user limit' or something like that. I swiped again and again.... The girl said maybe I reached my credit limit, I explained it's a debit card. Then she said maybe I used it too much and reached my limit, I explained I had never used it at all. After the failed third attempt, I put the purchase on my credit card.
While driving home, I saw my husbands truck coming up behind me, I motioned for him to pull over and told him what happened at the store. We went home, he jumped in the car and we went to the bank to see what happened.
At the bank, we told the teller what happened. She took my card and looked up whatever she needed to on her computer. She said I was issued a new debit card and that's the reason this one didn't work and was deactivated in July. I explained this IS the new card and I had just activated it in May. I asked her to reactivate it to which she replied that she couldn't and proceeded to cut it up. She ordered me a new card which should come in the mail to the branch in about a week.
We left the bank and I was still upset at what had happened. While driving up to Chatham for an oil change, I remembered what happened with my moms bank account in July. Now I was convinced that her bank cancelled my card because I'm on her bank account. --- long story but I had to deal with a similar issue in 2003 or somewhere in early 2000's; at that time they were supposed to detach her account from mine. They had it set up that I can access her account through my debit card but couldn't access my own chequing account through my own card... yes, it's stupid and I fixed that problem years ago. So now I'm thinking the same thing is happening again so I called my mom and told her to take me off her account. She argued a bit, I hung up angry and frustrated.
A short while later, I received a call from moms bank. It seems I was still on her account and they had attached my chequing button to her account. They told me they can't take me off the account without cancelling the entire account and it would screw up all moms direct deposits and automatic payments so they suggested I stay on the account and they'll fix it. I don't need to hear that bs again. I told the girl I don't care what they have to do but I want to be taken off the account. I said they can make this as hard or as easy as they want for mom - that depends on them, but I don't want to be on the account and I want a letter explaining what had happened AGAIN. Apparently a letter may never come because that's admitting they screwed up my account again.
The next day I went to my bank and told the assistant to our regular account manager (who's on vacation) what had happened the day before. She looked at the accounts, has no idea why the other branch did what they did or why the girl at our bank cut up my card (which can be reactivated it seems). She said she's filing a formal complaint and launching an investigation into this matter because making a mistake once is okay but this is the 3rd mistake the bank makes with my account. I'm going to make sure I follow up on this.
Second suckiness for the week.
Daughter's beau was involved in a car accident.
Third Suckiness for the week.
We sat in court for hours only to find out the judge had granted our adjournment and didn't bother to tell us.
Fourth Suckiness for the week.
I had to go down to the police station and argue with one of the officers that everyone is equally entitled to protection under the law and if someone breaks the law, it is the police's job to press charges. After a short futile argument, I asked for the daily record of the officer who attended the complaint.
I was asking for it under the Freedom of Information Act, filled out the forms, paid the fee and was instructed to wait because they aren't sure if his records are accessible under the FOI or if they are personal property. I already know that if they deem them personal property, I will have to fight to have them released to me. All this before I can even begin the fight to lay third party charges for harassment, uttering threats, hate speech, and a host of other things - on behalf of someone else.
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